Request a Custom Quote
REQUEST A CUSTOM QUOTE

Privacy Policy

At Raw Urth Designs, your privacy is as important to us as crafting your perfect custom metal range hood. Seriously. We’re all about transparency. So here’s the scoop on how we handle your personal info:

1. What We Collect (and Why)

When you browse our site, request a quote, or join our fabulous Designer Hub program, we may collect:

  • Your Name & Contact Info: So we can say hi and keep in touch whether it’s to follow up on your order or share updates.
  • Project Details: So we can craft that dreamy range hood you’ve been fantasizing about.
  • Payment Information: Only when it’s time to handle the money side of things (and rest assured, this is processed securely, and we do not save your payment details).
  • Website Data: Things like your IP address, browser type, and which pages you visit. It helps us improve the website experience not only for you, but all others that are browsing around (we promise we’re not spying, or selling that information! Just making sure we are keeping up with the tech – say the people who hit things with a hammer for a living).

2. How We Use Your Info

We only use your info to:

    • Build and deliver jaw-dropping metal range hoods.
    • Communicate about your orders, membership perks, and updates.
    • Enhance your experience on our site.

No spam, no nonsense. Just the essentials.

3. Sharing Is Not Caring Here

We’re not into oversharing. We don’t sell, trade, or rent your info to anyone. If we do share your data, it’s strictly:

  • With trusted partners who help us operate the website (and they’re sworn to secrecy).
  • To comply with the law (because jail will seriously put a kink in the schedule).

4. Cookies (The Internet Kind)

Yes, we use cookies. They’re tiny files stored on your device to make our website run smoothly. Think: remembering your preferences or tracking how you found us online. You can disable cookies in your browser, but fair warning: the experience might not be as buttery smooth.

5. How We Protect Your Info

We’ve got safeguards galore to keep your data safe. Firewalls, encryption,… the works. Your personal details are treated with the same care as everything we do.

6. Your Rights (Because It’s Your Info, After All)

You can:

  • Ask to see what info we have on you.
  • Update or correct your details.
  • Request we delete your info (though some records we might need to keep for legal or business reasons such as Invoices we have received payment on, or credits we sent back your way).

Just drop us a line at Steel@RawUrth.com, or call us and we’ll make it happen.

7. Kids Are Cool, But…

Our site isn’t designed for anyone under 13. If you’re a kid, please go get a parent’s permission, tell them you found something super cool they should check out (or better yet, do something fun offline).

8. Updates to This Policy

We’ll tweak this policy from time to time, mostly to keep up with changing laws or to improve clarity. When we do, we’ll post the updated version here because surprises are for birthday parties, not privacy policies.

Questions? Let’s Chat!

Got questions, concerns, or compliments? Reach out at Steel@RawUrth.com or give us a call. We’re always happy to help because, just like all the work we do, we’re all about making things personal.

Thanks for trusting Raw Urth Designs. Now, let’s make your kitchen something you can be proud of!